Terms & Conditions

Here at 502 Boots we keep our overhead extremely low so we can bring you the lowest prices possible. Our boots are marked down extremely low; therefore, we typically do not accept returns or exchanges unless the product is defective or incorrect. Please email us any concerns and we will typically respond within one business day.

Shipping & Delivery

  • Orders typically take 1-2 business days to process before shipping out when in stock.
  • We will select the best carrier for standard shipping based on your address which is typically USPS or UPS Ground.
  • You will receive an email when your order ships.
  • Free shipping promotions - Some promotions offer free standard shipping on all orders within the Continental U.S., APO/FPO, Alaska, Hawaii & Puerto Rico. We will select the best carrier for standard shipping based on your address. Free shipping is not valid with express options or international orders.
  • We charge your account at the time of your checkout--NOT when we ship the products!

Returns

  • We offer our boots at the Lowest Possible Prices; therefore, we typically do not accept returns or exchanges.
  • If your product is defective or incorrect, please notify us immediately and we will work with you to get the order corrected.
  • Please review our complete Return & Exchange Policy.

Payment

  • We accept PayPal, Visa, MasterCard and Discover.
  • We charge your account at the time of your checkout--NOT when we ship the products!

Promotions

  • Coupon code promotions do not combine. Please use one coupon code per order.
  • Free Shipping promotions are automatically applied to qualifying orders!

View Order History

  • If you created an account, you will be able to login and view your order history, tracking, updates and notes about your order.
  • Alternatively, you can look up individual orders using our Order Lookup.

Updating Your Account

  • To update your account information, login and provide the new details.
  • To modify an order currently being processed please email mail@502boots.com

Privacy & Security

  • We collect your Name, Address and email when processing orders.
  • We do NOT sell or give out this information.
  • Occasionally we will send our customers promotions and specials.
  • If you do not wish to receive these solicitations you can easily opt out.
  • Our site is PCI compliant and utilizes standard security practices for ecommerce sites like SSL encryption.

General Disclaimers

  • Photo color may vary on various monitors and mobile devices.
  • Some products are drop shipped from the manufacturer.
  • If a product is back ordered or delayed at the manufacturer we will notify you as soon as the manufacturer informs us. Depending on the manufacturer it could be 1-2 weeks after your initial order was placed.
  • We attempt to ensure the accuracy of the information on this site, but can't be held responsible for inaccuracies, typos or misrepresented information.
  • Most of the information provided on our site is supplied directly from the manufacturer's website or catalog.
  • Sizing varies slightly between each manufacturer.
Copyright © 2016 502 Boots. All rights reserved. Website created by Crosby Interactive